Help

Disclaimer

Animal Watch cannot guarantee the results you see are current or accurate. It is impossible for us to immediately know when a business (a veterinary practice, for instance) shuts down or when a new business is started. It also is impossible for us to immediately know when an organization such as an animal shelter modifies its hours of operation. Animal Watch does routinely update its data, however, and in almost all cases, the information you receive will be 100 percent reliable.

Animal Watch reminds you that capturing and transporting an animal can be hazardous to you and to the animal.

For care instructions and general advice for helping a wild animal in need, please visit greenwoodwildlife.org.

We would love to hear from you! Drop us a note anytime and let us know what you think of Animal Help Now. We look forward to hearing from you!

Introduction

Animal Help Now is on the web as ahnow.org also as an iPhone App and an Android App.

Getting the Help You Need

Animal Help Now allows anyone nationwide to find the nearest available help for wildlife situations. In Texas and Colorado, Animal Help Now offers additional services and is designed to help with any situation involving wildlife or domestic animals. Using our simplified interface, you quickly get specific help, 24/7.

Your current location is shown in text field. To use a different location, enter the address in the text field (for the web app) or press the button next to the location field (mobile apps) to set your location explicitly.

Always Call First! In some situations, you will be transporting the animal to help. We urge you to call any helper (e.g., veterinarian, wildlife rehabilitator, animal shelter) before taking an animal to it. This can benefit all parties, including the animal herself. An advance call may help a veterinarian prepare for your arrival, a wildlife rehabilitator determine whether the animal really needs medical care or simply should be left alone, etc.

Note: DO NOT attempt to capture or transport rabies vector species, including foxes, skunks, raccoons, groundhogs, and bats, without specific instruction from an expert. Even a small scratch can result in a fatal case of rabies and will almost certainly result in the animal being killed to determine whether or not she has rabies.

Using Animal Help Now Outside of Colorado and Texas

When you arrive at the main page, first check to make sure the app is displaying the correct location in the address field. If the location is incorrect, you can enter it manually either as a physical address or as cross streets plus the city and state (e.g. 19th and Canyon Boulder, CO) and click outside the text field. For more information about entering a location, please refer to the “Getting the Help You Need” section (above).

Once your location is set, click or tap on the “Wildlife Issue” button. This will bring you to a results page that displays all the resources that are currently available in your area. Here you will be able to choose from numerous wildlife rehabilitators, wildlife rescues, veterinarians who can stabilize or treat wildlife, and marine animal rescue hotlines. Except in the case of hotlines - which may not have a physical location - the results list is ordered by distance, from the closest facility to the farthest away.

Click or tap on one of the results to view additional details about the facility, such as the phone number, website, types of animals treated, hours of operation, and maps and directions powered by Google Maps. Browse through the results to find the most appropriate helper for your situation, and remember to always call first!

By default, helpers that are currently closed are not shown. To see all helpers (useful if you're searching just before or after normal business hours), click on "View All Available Facilities" in the web app, or the "All Available" button on the mobile apps.

Using Animal Help Now In Colorado and Texas

The main page offers these options:

Wildlife Issue

Note: Outside of Colorado and Texas, clicking Wildlife Issue takes you directly to the closest, most appropriate helpers, without asking the questions shown here.

Use this option for any other issue involving wildlife. You will be asked a combination of the following questions to determine the help you need:

Can you safely transport? This question asks whether you are willing and able to transport the animal, if you are asked to do so.

Is the animal confined/stationary? Answer yes if the animal will likely be in the same place in an hour or two. Examples include a baby bird who appears to be orphaned, an injured deer by the side of the road, etc.

Is the animal sick/injured? We don't expect you to be able to make an expert medical diagnosis; just use your best judgment. Sometimes, of course, the answer to this question is obvious.

Nearest Vets

Use this option if your situation involves a sick/injured domestic animal (e.g., a pet/companion animal, horse or farmed animal). You will be immediately given a list of emergency veterinarians. The additional results section includes mobile vets, in the event you cannot transport the sick/injured animal.

Animal Abuse or Neglect

Use this option if you are witnessing or have witnessed the abuse or neglect of any animal (wildlife or domestic). You will be asked to indicate whether the situation involves abuse or neglect, and then you will be given a list of agencies that can help.

Animal Issue Involving Human Safety

Use this option if you have encountered a situation in which an animal is involved with a threat to human safety. Often, such situations also involve the safety and well-being of the animal herself. Examples include an animal on a highway, a vicious, at-large dog, etc. You will be immediately given a list of agencies that can help.

Pet or Farmed Animal Issue

Use this option for any other issue involving a domestic animal. You will be asked to choose from the following options:

  • Did you lose your pet?
  • Did you find a pet?
  • Is an animal's life in immediate danger?
  • Other Issue
Lost Pet

Use this option if lost your companion animal. You will be immediately given a list of animal shelters.

Found Pet

Use this option if you found a companion animal. You will be immediately given a list of animal shelters.

Animal's Life in Danger

Use this option if an animal's life is in immediate danger. Examples include a dog who has fallen through ice or into a canal from which she cannot escape, a cat on a telephone pole, etc. You will be immediately given a list of agencies that can help.

Other

Use this option if your situation has not been addressed by previous options. You will be asked a combination of the following questions to determine the help you need: Can you safely transport? This question asks whether you are willing and able to transport the animal, if you are asked to do so.

Is the animal confined/stationary? Answer yes if the animal will likely be in the same place in an hour or two. Examples include a lost cat that you've managed to get into your house or garage, an injured or sick dog lying by the side of a road, etc. Is the animal sick/injured? We don't expect you to be able to make an expert medical diagnosis; just use your best judgment. Sometimes, of course, the answer to this question is obvious.

Disasters

Animal Help Now (AHNow) can be of assistance before, during and after disasters such as wildfires, floods and hurricanes. AHNow also helps you do advance preparation so you are ready if disaster strikes.

Disaster About to Strike

AHNow also provides instructions on what to do if a disaster is about to strike and you need to evacuate your animals. You can find those instructions here.

AHNow reminds you it is your responsibility to get your animals to safety in the event of a disaster.

During and After a Disaster

During a disaster, many animals become separated from their owners/guardians. AHNow provides a list of shelters in your area to help if you have become separated from an animal or if you have found an animal. AHNow also provides a comprehensive list of lost-and-found services and suggestions. You will find these suggestions here.

Note: If you find injured or orphaned wildlife, use the Wildlife menu on our main page.

Advance Preparedness

AHNow provides instructions on how to be prepared in case a disaster occurs. You can find those instructions here.

Using the Results

The list of results includes individual helpers who likely will be of assistance to you. We try to provide the most appropriate results in order. Helpers that have facilities (such as veterinarians, animal shelters and some wildlife rehabilitators) will be ordered by their distance from you. Agency helpers (such as sheriffs, wildlife agencies and state patrols) are not ordered by distance but are included based on the county and state you are in.

Here is a typical results list when using the iPhone app:


You can click Map to show the nearest helpers. Again, this will not display agency helpers.

Here is a typical details page for an individual helper:


On AnimalHelpNow.org, helpers that are currently closed are not shown by default. To see all helpers (useful if you're searching just before or after normal business hours), click View All Available Facilities.

If you are using a phone, just tap the number to dial it. You are now well on your way to getting the help you need.